Contact Brighthouse Financial

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Annuity customers:

All annuity products:

Group Annuities

Life Insurance customers:

Brighthouse SmartCare Hybrid LTC and Brighthouse SimplySelect Term policies:

All other life insurance products:

Other Numbers:

Total Control Account:

Individual Long Term Care Servicing Support:

Individual Long Term Care Claims:

Disability Policies:

For Online Servicing Support, please call (888) 243-1974.

  • To ensure your call is routed to the correct team, please check your most recent statement for product type and policy number, which may be referenced when you call.
  • Call us Monday – Friday, 8:30 a.m. – 6:30 p.m. ET
  • Don’t know the name of your life insurance product?
    For life insurance policies purchased in the last 18 months, call (800) 882-1292.
    For life insurance policies purchased over 18 months ago, call (800) 638-5000.
  • Interested in becoming a supplier? Visit the Supplier Program page to apply.